What happens when you call
- You call. We're open 24/7, and fleet managers, dispatchers and drivers all use the same number.
- You tell dispatch three things: where the truck is, what the truck and trailer are, and what's wrong. If we can help, we'll say so. If we can't, we'll say that too.
- A mechanic takes the job. Plenty of work gets done at the truck. Some jobs are better done at a shop, and the mechanic will tell you which yours is.
- You agree the work before it starts. Ask for an estimate, and tell us who approves the repair if it isn't you.
If nobody picks up
Leave a voicemail with where the truck is, what's wrong and a number to call back. It reaches us by email, and it's the way back to you if we miss the call. You'll hear a recorded greeting asking for those details.
What we don't promise
We don't give an arrival time on this site, because it depends on where the mechanics are and where you are. Ask on the call. If the answer doesn't work for your load, you'll know right away.
Who does the work, and who you settle up with
Repairs are performed by independent mechanics. Prices, warranties and payment are between you and the mechanic doing the job, so agree those with them before the work starts. The details are in our terms. To see how we handle your information, read our privacy policy.
Where we work
We cover Amarillo, Canyon, Lubbock, I-27 and I-40 from Vega to Groom, and can stretch farther across Texas. If you're somewhere else, call and ask.
What customers say
I am a fleet service manager & work with repair companies on the road daily. This has by far been the best experience & treatment ive receieved from anyone. They treated my company like their own & stayed until the job was done - even when the weather turned for the worst & the sun came down. Appreciate folks like this & look forward to the next break down in the area
Great and reliable! If you’re looking for a shop/ Service that’s gonna be straight forward all across the board this is the company you want!!