If anyone is hurt or the truck is in a live lane, call 911 first.
The first ten minutes
- Hazard flashers on, right away. Keep them on until the warning devices are out.
- Set out three warning devices within 10 minutes. I-40 and I-27 are divided highways, so federal rules put them 10 feet behind the truck on the traffic side, then at 100 and 200 feet back, in the center of your lane or shoulder (49 CFR 392.22).
- Note the mile marker and direction. No marker in sight? Use the last exit you passed.
- Call us, and say what happened and whether the truck still moves.
If nobody picks up, leave a voicemail with the location and what's wrong. It reaches our team by email straight away.
More on pull-offs and truck stops: the I-40 and I-27 breakdown guide.
What we can fix at the truck
- Tires
- DPF cleaning and regen
- DEF system repair
- Brakes and air systems
- Fuel systems and injectors
- Engine diagnostics, fault codes and no-starts
- Trailer repair
- DOT inspections
- Electrical and batteries
- Cooling systems and radiators
- Suspension and steering
- Lights
Something else? Describe it on the call and we'll tell you if it can be done where you are.
Broke down in Panhandle weather
Amarillo's first inch of snow falls around December 5 on average, and snow has fallen as late as May. Check DriveTexas or call 1-800-452-9292 for road conditions, and tell us what the weather is doing where you are.
What drivers say about roadside help
… Driveline broke on me in the middle of nowhere! Owner got parts for me from dealer and then brought out to fix the issue, my tech Martin did a great job and got it done fast! …
Efficient..this place is the best truck shop if your need road service or went to the shop. Excellent service 👏 👍 thank you martin!!!
Frequently asked questions
- What if nobody picks up?
- Leave a voicemail with the location and what is wrong. It reaches our team by email straight away.
- How long will the mechanic take to arrive?
- Ask on the call. It depends on where you are and what our mechanics are already working on, so we do not promise a time here.
- What if the truck is outside your coverage area?
- We cover Amarillo, Canyon, Lubbock, I-27 and I-40 from Vega to Groom, and can stretch farther across Texas, so ask on the call. If we cannot reach you, call your carrier’s breakdown line or the Texas DPS stranded motorist line at 1-800-525-5555.
- What if the truck needs a tow?
- Say so on the call. If it cannot be fixed where it is stopped, we will tell you, and you can arrange a tow from there.